How to register and how to reset your password

Contact Us

If you have questions regarding your account, the use of your personal information or about the terms of use, cookies or other similar technologies, please contact us via e-mail at support@myfamilycinema.com.

Registration

Either on your TV box or mobile device, click on “New to MFC? Create an Account” in the login window. Then, enter your basic information to register an account.

 

  • Name: Set any name you like. Bear in mind that it cannot be changed.
  • E-mail: Enter a valid e-mail address. MFC requires verification.
  • Password: Set a password between 6-15 characters.

 

TV box

 

 

 

Mobile device

 

 

 

Password reset (for e-mail users only)

For the time being, this option is only available in TV boxes. If you forget your password, click on “Forgot your password?” in the login window and follow the steps to set a new one.