How to renew the MFC service

Contact Us

If you have questions regarding your account, the use of your personal information or about the terms of use, cookies or other similar technologies, please contact us via e-mail at

You can either renew the service with an online payment (only in your mobile device) or with a recharge code (both in your TV box and mobile device).


1. Online payment


Open the MFC APP in your mobile, go to “Profile” and select “Payment & Recharge”. Then, click on “Online Payment”.



You will be redirected to the MFC member site. Once there, you will be able to see all the MFC plans. Choose the one that best suits your needs and click on “Select now!”.



Bear in mind that this purchasing option is also available on our website. For more information, visit our guide How to pick a plan.


2. Recharge code


If you have a pre-paid account or a pre-paid device, you will have the option to renew the service by using a recharge code seven days before it expires. Whether, if you have an e-mail account, you will be able to do it anytime.

Go to “My Account” on your TV box and click on “Recharge” or go to “Profile” > “Payment & Recharge” on your mobile device and click on “Recharge code”.





Enter the 16-digit recharge code and click on the “Recharge” button.



If you have entered a valid code, the information of your new plan and the expiry date will be shown on screen.



If the code you entered is incorrect or if it belongs to a lower category plan, the following messages will appear on screen:




Once the recharge has been successfully completed, you will be able to see the updated information of your plan in “My Account” on your TV box or in “Profile” on your mobile device.