How to use MFC Mobile?

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If you have questions about your account, our use of your personal information, or questions specifically about these terms of use, cookies or similar technologies, please contact us by email at support@myfamilycinema.com

How to use MFC Mobile for the first time?

 
When you first access the APP, you will see the following login screen.
 

 

You have two login options:
1. Log in with your e-mail account registered on Member Site
2. Log in by scanning a QR Code from your TV box. (Coming soon)
After loging in, you will see movies and series recommendations displayed on the main page.
 
 

What do I do if I can’t play any videos?

First, go to “Profile” -> “My Cloud” and check that your cloud accounts are connected and if they contain any media files.
 

 
 

What do I do if MyCloud list is empty?

If your cloud list is empty, please add a cloud account or access “My Account” at http://member.vmfc.io to make a cloud package.
 

 
For more questions how to rename your media files, please check this link.
 
 

How to find the Settings Menu?

Look for the menu Settings on the top left corner of the screen.
 

 
 

How to set the subtitles default language?

In the “Settings” menu look for “Subtitles Language”.
Currently, you can choose between the following subtitle default languages: English, Portuguese and Spanish.
 

 

How to play multimedia files with mobile networks?

Go to “Settings” -> “Network Settings”. If you want to play your media content by default on mobile network switch the button on. However, if you prefer to save your data package and only play via wifi switch the button off.