How to use your account?

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If you have questions about your account, our use of your personal information, or questions specifically about these terms of use, cookies or similar technologies, please contact us by email at support@myfamilycinema.com

How to use your account?

 

What is a MFC member account?

It is your MFC ID which collects and manages your information such as: free trial period, membership plan, service expiration date, watchlist, etc.
 

How to create your account?

First, you need to register (for more information go to: “How to use member site”), and log in the MFC APP on your device to connect it with your account.
 

When to use your account?

If you are a member who already purchased the service, you don’t need to create an account and log in the MFC APP until your service expires. Your plan information is shown in the “My Account” page.
 

 
Nevertheless, the login button will show when you only left 7 valid days. If it is the first time you log in the MFC APP with an account, your service valid period will be transferred from the device to your account.
 
When your free trial period or membership plan expires, create an account and pick another membership plan, then log in the MFC APP to continue using the MFC service.
 

How to log in the MFC App with your account?

Click the avatar to enter your account and password. Then, your information will be listed in “My Account”.
 

 

 

  • “ID”: User ID which assigned by MFC system for each user.
  • “Account”: the one using to log in MFC APP, such as email account and prepaid card account.
  • “Plan”: It shows which plan you have. Either free-trial or membership plan (if you already purchased the service).
  • “Expiry Date” and “Remaining Days” are automatically calculated from your service activation date and updated according to your plan period. If you purchase another plan, the information will be automatically updated.