How to use MFC Member Site

Contact Us

If you have questions regarding your account, the use of your personal information or about the terms of use, cookies or other similar technologies, please contact us via e-mail at support@myfamilycinema.com.

Registration and Login

First, go to https://member.myfamilycinema.com/login to create a new account and log in to MFC. In this page, your e-mail, name and password are required.

 

Important notice: Don’t forget to read our Terms of Use and the Privacy Policy.

 

 

After registering, you will be redirected to the login page. Enter your e-mail address and password to log in to the MFC website.

 

My Account

In this page, you’ll see the following:

 

  • Basic info: your e-mail, name, plan, expiration date, remaining days and renewal status of the current plan.
  • Subscription: your order information (last ten transactions) including plan, price, invoice date, invoice status, payment status.
  • Device: your device information including MAC number, model, registration date, last login date, last login IP.

 

Please be aware: After you have an account, in order to get the exact information, you must first log in to the TV box with your account, and then, refresh the website to update the information. The service’s remaining days will be updated in your account.

 

 

Plans/Pricing

In the “Plans / Pricing” section, you can see our charge policy and select a plan.
You can learn more about this topic in the guide “How to pick a plan”.

 

 

Order

You can check all your orders in this page.

 

 

Setting

If you want to change your current password, you can do it in the “Settings” page.