Terms Of Use

Contact Us

If you have questions regarding your account, the use of your personal information or about the terms of use, cookies or other similar technologies, please contact us via e-mail at support@myfamilycinema.com.

My Family Cinema Introduction

My Family Cinema, will be hereinafter mentioned as “MFC”.

MFC respects genuine copyright. We do not offer any video resources for users, our multimedia platform gathers different media information, which users can store on their cloud and access it by connecting MFC to different devices.



  • Cloud management: MFC provides users with a platform where they can connect the media files from their cloud accounts to their TV or other devices.
  • Information matching: When users add their cloud account to the MFC platform , the media information (synopsis, cast & crew, trailer, language and more) will be matched automatically with the users’ cloud accounts.
  • Information database: Each minute, more and more media information data is being edited and uploaded to servers. It contains the latest information regarding TV shows, movies and celebrities (such as storyline, trailer, director, star and so forth). All of the information is shown to users in different categories.
  • An excellent multimedia platform: MFC provides a user-friendly platform, subtitles translated into several languages, compatibility with multiple device and so on. At the same time, it offers different categories, such as “Cache”, “History”, “Watchlist”, “Favorites”, etc., for a more convenient, personal management of information.



MFC users can become members by purchasing a plan listed on the “Plans & Pricing” page (Basic Monthly, Basic Yearly, Standard Yearly, Premium Yearly). Only members with a commercial plan or users within the free-trial period can enjoy all the services aforementioned, until the valid membership period or the free-trial has expired.

MFC reserves the right to make changes to the membership plan at any time. However, we will previously notify users through our official website.


Payment policy

  • Auto renewal: We provide auto renewal for Basic Monthly plans. Moreover, users can cancel the monthly plan with auto renewal at any time. We are authorized to charge users the monthly plan fee in every billing date, unless users cancel Auto renewal service before the monthly billing date. If users cancel Auto renewal service during one billing period, they cannot restart this service until the current service expires.
  • Billing date: It corresponds to the date on which users have subscribed to the Basic Monthly plan. If the billing date is scheduled on a date that does not take place every month (i.e. the 31st), users will be billed on the last day of that month instead. Users can check the billing date on “My account” page at any time. For example, if your last billing date was 31/03, your next billing date would be 30/04.
  • Plan Upgrading: During one valid service period, MFC will allow users only to upgrade the plan but not downgrade it. Users can upgrade their plan at any time. The upgraded plan will be immediately activated after the payment is successfully processed. After a plan expires, users may choose any plan they wish. For example, if you are a Basic Monthly plan member, you can upgrade to Basic Yearly, Standard Yearly or Premium Yearly. But If you are a Premium Yearly plan member, since you already chose the most advanced plan, you cannot upgrade your service.

Important: you can only downgrade your plan after current one Important: and expires.

  • Renew service: Before a service plan expires, in order to keep enjoying the MFC service, users can renew their current plan or pick another plan during the last 7 days of the current period.
  • Refund policy:?After users pick a plan, MFC will add the valid days to the corresponding account automatically. Though the plan fee is non-refundable after payment is made, an exception is made when users cannot use the service on account of MFC’s responsibility. In this case MFC reimburses the fee.
  • Change the service plan: We may make some adjustments in the price and service policy from time to time. If any adjustments occur, MFC will notice users at least 30 days before the new policy is applied.
  • Free trial: MFC membership may start with a one-month free trial. During this period, you can access services as a regular member. However, after the free trial ends, users must pick a plan to keep using the MFC service. To prevent free-trial infringement, we may use information from users, such as e-mail account, device ID and payment method.

MFC reserves the right to manage the user’s information and/or cancel the free trial option if it is discovered that a user has already enjoyed the free-trial before or any other illegal use of this benefit. Moreover, MFC reserves the right to stop providing a free-trail option or make changes at any time. Nevertheless, it will be previously announced in the official website.


Account and device

MFC may make some adjustments to this policy from time to time. In this case, users will be notified before applying the new policy.

Access and use of MFC Service

  • Registered members must be over 18 years old. If you are under 18 years old, you may create an account on MFC only with the authorization of your parents or legal custodian.
  • We prohibit members to distribute sources involved in piracy, illegal content or any other illegal behavior through MFC. Additionally, MFC reserves the right to restrict users who are confirmed as illegal.
  • If MFC finds out that a member(s) has shared the service activation code to others, or shows any other behaviors that may affect the legitimate interests of MFC and other members, MFC reserves the right to warn and/or restrict them.
  • If MFC finds out that a member(s) has shared the service activation code to others, or shows any other behaviors that may affect the legitimate interests of MFC and other members, MFC reserves the right to warn and/or restrict them.